27.1 Overview

The Account area controls your AIUNIFY Analytics identity, security, billing information, authentication settings, and other account-level details.

The Account menu includes areas such as:

  1. Account 
  2. Preferences 
  3. Plan 
  4. Payments when enabled 
  5. Account Logs 
  6. API when enabled 
  7. Delete Account 


This chapter focuses on the Account and Security controls.


27.2 Opening Account Settings

Open your user menu and select:

Account

The primary section is:

Settings

with the description:

“Main settings of your account.” 


27.3 Main Account Fields

Account Settings can include:

  1. Avatar 
  2. Name 
  3. Email 
  4. Timezone 
  5. Anti phishing code 
  6. Newsletter subscription 
  7. Referral Key when applicable 



27.4 Avatar

Use Avatar to upload or replace your account image.

The account interface provides image-upload requirements based on the allowed file formats and size configured by AIUNIFY. 


27.5 Name

The Name field controls the name associated with your AIUNIFY account.

This is account identity information and is separate from Website Names or Team Names.


27.6 Email

The Email field controls the Email associated with your account. 

This Email is important for:

  1. Login/account communications 
  2. Team invitations 
  3. Account recovery 
  4. Security messages 
  5. Email Reports/account messages as applicable 


27.7 Changing Your Email

When Email confirmation is enabled, changing the account Email does not immediately replace the current address.

AIUNIFY sends a confirmation to the new Email and stores the new address as pending until verification. 

Follow the confirmation message to complete the change.


27.8 Timezone

The Timezone setting controls how dates are displayed within your account.

The interface explains:

“Your preferred way of displaying dates.” 

Timezone affects how Analytics timestamps and reporting information are presented.


27.9 Anti Phishing Code

AIUNIFY provides:

Anti phishing code

The Help text states:

“You'll get this code on each email that we send you, so you'll know it's a valid email from us.” 


27.10 Using an Anti Phishing Code

Choose a short code that you recognize.

When AIUNIFY sends applicable account Emails, verify that your Anti Phishing Code appears.

If an unexpected Email claims to come from AIUNIFY but does not contain the code you configured, treat the message cautiously.


27.11 Newsletter Subscription

When enabled by the platform, Account Settings contains:

Newsletter subscribed

This controls optional product/update marketing communication. 

This is different from the Website-specific Analytics Email Reports covered in Chapter 24.


27.12 Billing Details

When payment and billing features are available, Account contains:

Billing details

AIUNIFY explains that these details are used when generating invoices after successful payments. 


27.13 Billing Type

Billing can be configured as:

  1. Personal 
  2. Business 


Business billing can additionally display a Tax ID field.


27.14 Billing Information

Available billing fields can include:

  1. Name 
  2. Address 
  3. City 
  4. State where supported 
  5. County 
  6. ZIP/Postal Code 
  7. Country 
  8. Phone 
  9. Tax ID for Business 
  10. Additional Notes 



27.15 Billing During an Active Subscription

If an active subscription exists, the billing fields are disabled in the Account interface. 

This prevents modifying invoice-related information while the active subscription is using the stored billing record.


27.16 Two-Factor Authentication

AIUNIFY provides:

Two-factor authentication

The system explains:

“Use a mobile authentication app to get a verification code to enter every time you log in.” 

Two-factor authentication adds a second authentication step beyond the account password.


27.17 Enabling Two-Factor Authentication

To enable:

  1. Open Account
  2. Scroll to Two-factor authentication
  3. Set Enable Two-factor authentication to Yes
  4. Scan the displayed QR Code using your authenticator app. 
  5. If scanning is unavailable, copy the displayed manual secret. 
  6. Enter the freshly generated 6-digit verification token. 
  7. Click Update



27.18 QR Code Setup

The first step is labeled:

1. Scan QR Code

AIUNIFY gives Authy and Google Authenticator as examples of compatible authentication apps. 


27.19 Manual Setup Secret

If the QR Code cannot be scanned, use:

Can't scan the QR Code?

The system displays a secret that can be copied into the authenticator application manually. 

Treat that secret like a security credential.


27.20 Verify the Token

AIUNIFY requires a freshly generated 6-digit token before enabling new Two-Factor Authentication. 

If the token cannot be verified, the change is not accepted. 


27.21 Two-Factor Authentication at Login

Once enabled, AIUNIFY can require the authentication token during Login.

The Login system explicitly recognizes:

“Two-factor authentication is required.” 


27.22 Change Password

Account contains:

Change password

The Help text states:

“If you do not want to change your password, do not fill any of those fields below.” 


27.23 Password Fields

To change your password, provide:

  1. Current Password 
  2. New Password 
  3. Repeat Password 



27.24 Password Validation

AIUNIFY verifies:

  1. Current Password is correct. 
  2. New Password meets the minimum requirement. 
  3. New Password and Repeat Password match. 



27.25 After Changing Your Password

After a successful Password change, AIUNIFY:

  1. Updates the Password. 
  2. Logs the account out. 
  3. Returns you to Login. 


This means you should be prepared to sign in again using the new Password.


27.26 Lost Password

If you do not know your current Password, the Account interface instructs you to log out and use the Lost Password functionality. 

The recovery process sends a Password-reset link by Email. 


27.27 Account Logs

The account menu contains:

Account Logs

Account Logs provide records of important account activity and can be useful for reviewing account-access or configuration history.


27.28 Account Log Filters

Account Logs can be searched or filtered by information including:

  1. Type 
  2. IP 
  3. Operating System 
  4. Browser 
  5. Browser Language 
  6. Device 
  7. Geography 
  8. Date 


Use this information when investigating unexpected account activity.


27.29 Delete Account

The Account menu also contains:

Delete account

AIUNIFY warns:

“By deleting the account, all of your stored data will be deleted. This action is irreversible once done.” 


27.30 Deleting the Account Requires Your Password

The Delete Account screen requires the:

Current Password

before the account deletion can proceed. 

The system verifies that Password before deleting the account. 


27.31 Account Deletion Is Different from Website Deletion

Delete Website

Removes one Website and its associated Website data.

Delete Account

Removes your entire AIUNIFY Analytics account and stored account data.

Use the Account deletion control only when that is truly your intention.


27.32 Recommended Account Security Configuration

For stronger operational security:

  1. Use a unique account Password. 
  2. Enable Two-Factor Authentication. 
  3. Set an Anti Phishing Code. 
  4. Keep the account Email current. 
  5. Review Account Logs periodically. 
  6. Never share authentication credentials. 
  7. Restrict Team access to necessary Websites. 
  8. Protect API credentials if API access is enabled. 


27.33 Troubleshooting — Two-Factor Token Is Rejected

Check:

  1. Correct authenticator entry 
  2. Correct current token 
  3. Device clock synchronization 
  4. Token has not expired 
  5. Correct AIUNIFY account 

Generate a fresh token and try again.


27.34 Troubleshooting — Email Change Did Not Take Effect

When Email confirmation is enabled, check the new Email inbox for the verification message.

The new Email remains pending until confirmation. 


27.35 Account Security Checklist

  1. Account Name correct 
  2. Email current 
  3. Timezone correct 
  4. Anti Phishing Code configured 
  5. Two-Factor Authentication enabled 
  6. Authenticator access protected 
  7. Password unique and current 
  8. Account Logs reviewed 
  9. Billing details current where applicable 
  10. Team memberships reviewed 
  11. API key protected 
  12. Delete Account understood as irreversible 
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